Blog

Your IT Project Is on Time and On Budget. So, How Could It Still Fail?
Washington State agencies are gearing up for another biennium of technology initiatives. New systems. Modernization efforts. Major upgrades. And, as usual, success will be measured by three familiar yardsticks: scope, [...]
Why AI Alone Will Not Fix Software Quality
AI can improve efficiency, but it cannot replace the human expertise needed to define intended behavior, uncover gaps, and reduce implementation risk before failure gets faster. At Critical Logic [...]
Beyond Scope, Schedule and Budget: A Software Quality Framework for WA State IT Projects
How Critical Logic is using AI to build the right systems — not just test the built ones Bob Johnston, CEO, Critical Logic The software industry is in the [...]
Why Workforce Timelines Slip (And Why the Pain Doesn’t Stop at Go-Live)
In the Time and Attendance world, Workforce Software promises something every organization wants: Clean time data Compliant schedules Fewer payroll surprises So why do so many Workforce projects: Slide [...]
Five Assumptions That Sink Your Project (And How to Avoid Them)
By Evan Masters, COO, Critical Logic I've watched too many promising software projects spiral into chaos. Not because of bad technology. Not because of insufficient budget. Not even because [...]
Software Quality Is Not an Option
By Bob Johnston, CEO Every IT leader has a scar from a failed implementation. The common culprit? Treating quality like a checklist instead of a mindset. Too often, organizations [...]
What ADP’s Workforce Acquisition Means to You and How You Can Get Ahead of It
By Evan Masters, COO & Customer Success Chamption, Critical Logic On October 15, 2024, ADP announced its $1.2 billion acquisition of WorkForce Software, sending ripples throughout the workforce management [...]
Why Good Time and Attendance Software Can Get Bad Business Results
By Bob Johnston, CEO, Critical Logic Three months ago, Seattle's city employees thought their payroll problems were solved. The city had just completed a massive digital transformation, implementing Workday's [...]
How Investing in Software Quality Saves Money
Investing in software quality isn’t just about creating reliable systems—it’s about saving money, reducing risk, and ensuring long-term efficiency. Many government agencies face the temptation to cut costs upfront, [...]
Quality at the Start Means Success at the End
Don’t Let Downtime Be Your Downfall Test software like your reputation depends on it — because it does. One flawed software update. 8.5 million systems down. $5 billion in damages. The most [...]